Field service software for low-voltage shopsContactSign in
Site features

The site record your next tech will thank you for.

Assets, IP schedules, firmware, credentials, service history and as-builts, all on the site and all exportable.

Site overview

One record for everything on the wall

Address, contacts, systems, panels and notes live on the site, not in someone's head or a truck notebook.

  • Every system on site at a glance
  • Panels, zones and NVR channels
  • Contacts with roles
  • Notes and photos techs need on arrival
Main officeUpdated 2 days ago
Main office Street address · Suite 200 · 3 floors
Active

Systems on site

IntrusionAccessCCTVFireNetwork

Contacts

Facilities manager · primary

IT lead · network access

Monitoring center · acct on file

Panels and zones

Honeywell VISTA-128BPT48 zones
Notifier NFS2-6403 loops
Hanwha XRN-1620SB116 ch

Site notes

Riser in IDF closet B, 2nd floor. Roof access by ladder in east stairwell. Badge required after 6 pm.

+18
Asset tracking

Every device, where it is and what it is

Track each device by type, make and model, serial, MAC, location, install date, warranty and status. Filter, then tag it.

  • Filter by type, location, status or warranty
  • Serial and MAC on every device
  • Print QR labels that open the device record
  • Warranty dates flagged before they lapse
Assets · Main office6 of 62 devices
Type: AllLocationStatusWarranty Print labels
TypeMake / modelSerialMACLocationInstalledWarrantyStatus
CameraHanwha XNO-9083RZB4V7…102300:09:18:5E:21:A4Lobby, north wallMar 2025Mar 2028Online
CameraHanwha PNO-A9081RZB4V7…108800:09:18:5E:22:0FParking, pole 2Mar 2025Mar 2028Online
NVRHanwha XRN-1620SB1ZC1A2…441000:09:18:41:9C:02IDF closet BMar 2025Mar 2028Online
PanelHoneywell VISTA-128BPT——Electrical roomJun 2021Jun 2023Warranty ended
SwitchUbiquiti USW-Pro-24-PoEF4E2C6…F4:E2:C6:0A:13:7BIDF closet BMar 2025Mar 2026Online
ReaderHID Signo 20——Suite 200 entryAug 2024Aug 2027Offline
Asset labelHanwha XNO-9083R · Lobby, north wallScan to open the device record
IP and network logging

The IP schedule, built as you install

Log IP, MAC, VLAN, switch port, PoE and NVR channel per device, plus patch panel ports.

  • IP, MAC and VLAN per device
  • Switch, port and PoE budget
  • NVR channel mapping
  • Patch panel and port documentation
IP schedule · Main officeVLAN 20 · 30
IP addressMACVLANSwitch / portPoENVR chPatch
192.168.20.1100:09:18:5E:21:A420 · CCTVUSW-24 · port 3802.3at · 7.2 WCH 01PP-A 03
192.168.20.1200:09:18:5E:22:0F20 · CCTVUSW-24 · port 4802.3at · 9.8 WCH 02PP-A 04
192.168.20.1300:09:18:5E:23:B120 · CCTVUSW-24 · port 5802.3af · 5.1 WCH 03PP-A 05
192.168.20.500:09:18:41:9C:0220 · CCTVUSW-24 · port 23—NVRPP-A 23
192.168.30.2100:06:8E:4C:10:7A30 · AccessUSW-24 · port 9802.3af · 4.0 W—PP-A 09
USW-Pro-24-PoEIDF closet B · 168 W of 400 W used
123456789101112131415161718192021222324
DocumentedLive, not documentedEmpty
Firmware tracking

Know what is out of date before it breaks

See current firmware per device, when it was last updated and by whom, and which devices are behind.

  • Current version per device
  • Outdated devices flagged
  • Update history with tech and date
  • Manual-check items for panels
Firmware · Main office
2 devices behind 2 current1 manual check
DeviceLocationInstalledLatestLast updatedStatus
Hanwha XNO-9083RLobby2.21.042.21.04Sep 2026Current
Hanwha PNO-A9081RParking, pole 22.10.022.21.04Apr 20252 behind
Hanwha XRN-1620SB1IDF closet B5.04.405.05.10Jan 2026Update ready
Ubiquiti USW-Pro-24-PoEIDF closet B7.1.267.1.26Oct 2026Current
Honeywell VISTA-128BPTElectrical room10.23—Jun 2021Manual
Update history · XRN-1620SB1
5.04.40 Jan 2026 · JR · on-site
5.03.12 Jun 2025 · MK · remote
5.02.20 Mar 2025 · install
Credentials vault

Logins and codes, locked down

Store device logins and panel codes on the site with role-based access. Every reveal is logged.

  • Restricted by role
  • Reveal tied to the job
  • Full access log
  • Change history when passwords rotate
Credentials · Main officeRole: Lead tech
NVR adminXRN-1620SB1 · 192.168.20.5
•••••••••• Reveal
Installer codeVISTA-128BPT
•••• Reveal
Switch adminUSW-Pro-24-PoE
•••••••••• Reveal
Monitoring passcodeOffice and lead techs only
Restricted
Access log
JR revealed NVR adminToday 9:12 AM · on job
MK revealed Installer codeOct 22 · on job
Office changed Switch adminOct 20
Service history

Every visit, every change

A timeline per site and per device: the job, who was there, and what changed.

  • Site and device timelines
  • Who did the work and when
  • What changed: firmware, passwords, hardware
  • Photos linked to each visit
Service history
SiteDevice: XRN-1620SB1
Firmware update · NVRJR · Today

XRN-1620SB1 5.03.12 → 5.04.40, passwords rotated

Service call · Parking cameraMK · Oct 22

Re-aimed PNO-A9081R, cleaned dome, 4 photos

Access control addJR, AL · Aug 2024

Added Suite 200 reader, controller door 7, as-built updated

CCTV installCrew of 3 · Mar 2025

16 cameras, NVR, switch, IP schedule created

Photos and as-builts

Pictures pinned to the device

Attach photos to devices and locations, and pin devices on as-built drawings.

  • Photos tagged to device and room
  • As-built drawings with device pins
  • Install and service photos kept apart
  • Available offline on the phone
Photos · Lobby, north wall24 photos · 3 drawings
12As-built · Floor 1
XNO-9083R Lobby, north wall Mar 2025 · install
Exports and reports

Hand over a clean package in one click

Export the asset list, IP schedule, firmware report or full site handover as PDF or CSV.

  • Asset list and IP schedule
  • Firmware report
  • Site handover and as-built package
  • PDF for customers, CSV for IT
Asset listPDF · CSV
Export
IP schedulePDF · CSV
Export
Firmware reportPDF · CSV
Export
Site handover / as-builtPDF
Export
SITE HANDOVER REPORTMain officePrepared by your shop · Oct 26, 2026
SystemsIntrusion · Access · CCTV · Fire · Network
Devices62 devices · serials, MAC, locations
IP scheduleVLAN 20, 30 · switch and patch map
FirmwareVersions at handover
As-builts3 drawings · 24 photos

Your next truck roll should know what it's walking into.

Set up LV Dispatch yourself today. Free plan, no implementation fee, no card.