Customer portal
Your customers see what you see
Give every customer a portal under your brand. They see their assets, health, alerts and service history, and request service in one tap.
Their assets
Trailers, systems and devices, with location and status.
Live alerts
Offline cameras, low battery, moved, high data.
Request service
Opens a call with the asset already attached.
Reports and documents
Health reports, contracts and photos.
The customer's view
A solar surveillance trailer, from the customer's side
Logo
FMFacilities managerYour service providerCustomer portal
Your trailers4 trailers
| Asset | Location | Health | Alarm | Battery | ||
|---|---|---|---|---|---|---|
| TRL-014 | Construction yard · north gate | Online | Armed | 12.9 V | Open → | |
| TRL-009 | Lot B · east entrance | Low battery | Armed | 11.8 V | Open → | |
| TRL-021 | Warehouse expansion site | Online | Disarmed | 13.1 V | Open → | |
| TRL-017 | Storage yard | Outside geofence | Armed | 12.6 V | Open → |
Assets › Trailers › TRL-014
Trailer
ASSET TRL-014
OnlineSolar surveillance trailer
Construction yard · north gate| Type | Mobile solar surveillance trailer |
| Serial | ST-24-00814 |
| Router | Teltonika RUT956 |
| Alarm bridge | CHeKT Bridge |
| Deployed since | Aug 12, 2026 |
| Job / site | J-2140 · Construction yard |
GPS fix · geofence 150 m
Live healthvia RUT956
Cellular-89 dBmLTE · SIM 1 active · SIM 2 standby
Data this month38.4 GBof 60 GB plan
GPS positionInside geofenceLast fix 2 min ago
Battery12.9 VConfigured sensor · analog input
Uptime18 d 6 hSince last reboot
Last check-in1 min agoRouter reporting
Actions
Request service Request relocation Download report Rental term
Request service opens a service call with this trailer's devices, cameras and alerts already attached.
Cameras on mast3 of 4 online
No video
Arming and talk-downCHeKT
Site arm statusPartially armed
Arm allPartition 1 · PerimeterArmed
Partition 2 · GateDisarmed
Talk-down
"This area is monitored. Leave now." "Police have been notified."
Speaker: Mast speaker 1 Hold to talk live Play message
Alerts4
Mast cam 4 offlineToday 7:40 am · service call suggested
Data at 64% of monthly planOct 25
Battery below 12.0 V overnightOct 21 · recovered by 9 am
Moved outside geofenceAug 12 · relocation, closed
Events and verificationwith clips
clip
Motion · Mast cam 1 · Zone 3Oct 26 · 2:14 am · Verification text sent
Real alarmclip
Person · Mast cam 2 · Zone 1Oct 24 · 11:52 pm · Verified by contact
False alarmclip
Zone 2 · gate contactOct 22 · 9:03 pm
Needs assessmentRealFalse Pull a clip Send verification text
Monitoring directions
- Verify on video before dispatch
- Use talk-down first for persons in yard after hours
- Call site contacts in order, then dispatch police
- Gate partition disarmed during deliveries
Site contacts
Facilities manager1st call
ValidatedEditSite superintendent2nd call
ValidatedEditSecurity lead3rd call
Not validatedEdit+ Add contact Validate
Activity log
Category: AllArmingEvents
| Oct 26 · 2:16 am | Event viewed | Mast cam 1 |
| Oct 26 · 2:14 am | Alarm event | Zone 3 · Mast cam 1 |
| Oct 25 · 6:01 pm | Arm | Partition 1 |
| Oct 25 · 7:40 am | Disarm | Partition 2 |
Synced devices
BridgeCHeKT Bridge · BR-1Synced
CameraMast cam 1-44 synced
ZonesZones 1-44 synced
SpeakerMast speaker 1Synced
Service history
Relocated to north gateAug 12 · install crew
Leveled, geofence reset, cameras re-aimed.
Firmware update · router and camerasJul 30 · remote
Battery bank checkJul 2 · preventive maintenance
Documents
Rental agreement · term to Feb 2027
Monthly health report · September
Site deployment photos
Camera coverage map
Shop sideAI service call · "Lobby Camera Out"
Checked CHeKT activity log: Lobby camera last sent video Oct 25 · 11:48 pm. No events since. Bridge still reporting.
Likely cause narrowed to the camera or its cable, not the Bridge. Call sheet starts with the camera's switch port and PoE.
Show customers their systems, under your name.
Fewer status calls. More service requests that arrive ready to dispatch.